You might be thinking“Your rate is higher than what we are paying.”
A rate 8% lower comes back as one failed placement in peak season, and that one miss costs more than the whole year's difference. We will not match a brokered rate. We will run one lane for 60 days at ours and let the monthly report decide.
“We are satisfied with our existing transporter.”
Good — keep them. Take our monthly OTD format as the benchmark you hold them to. If they meet it, you have lost seven minutes. If they do not, you have our number.
“We need 60–90 days credit.”
We run on 30 days because our drivers and diesel are paid the same day. A vendor who extends 90 days is borrowing against your loads, and it shows up as the truck that does not turn up. What we offer instead is reserved capacity and a published transit time on your lane.
“Just send the rates on mail.”
We will. But rates on mail get compared only on rate. Seven minutes on Zoom shows what is behind the number — the placement sheet, the tracking, the POD cycle. Then the mail makes sense.
“We do everything through the bidding portal.”
We bid there too. The portal picks the lowest number; it cannot see who actually placed the vehicle. Keep bidding — and let us be the one vendor whose OTD report is in your inbox when L1 fails.
“You are too big for a small shipper like us.”
63 branches means a vehicle near your plant, not a big-company attitude. Small regular lanes are exactly what our owned fleet is built for — that is where return loads live. Tell us the lane and the monthly volume.
“We had a bad experience with Best Roadways earlier.”
That is on us. Here is what changed: the placement F.M.S, live tracking with Riya, the loading checklist, the POD cell, the monthly report. Judge us on one lane, not on the past.
“Call back after the tender / next season.”
One question first — on your busiest lane, how many placements failed last season? Meanwhile, take our OTD report format and hold every vendor to it.
About the serviceWho is Best Roadways Limited?
An owned-fleet FTL and PTL transporter and JNPT warehousing operator founded in Bombay in 1985, family-owned and professionally run, with 810 trucks, 63 branches and over 2,700 active clients.
Which certifications does Best Roadways hold?
ISO 9001, IBA approval, EcoVadis rating, Together for Sustainability (TfS) assessment, C-TPAT certification, GST compliance and a fully insured fleet.
Which awards has Best Roadways won?
Transport Operator of the Year (TV9 Network, presented by Continental), the Transport Ratna Award twice and the Transport Samrat Award (AIMTC), Container Operator of the Year (EXIM India MALA) and the Mahindra Transport Excellence Award.
How do I get a rate?
Send the lane, monthly volume and cargo type on the enquiry form, WhatsApp +91 95949 64689, or call (022) 4277 7777. A plan and a rate come back within one hour in working time — and the offer is always the same: one lane, 60 days, the report decides.
When was Best Roadways founded and by whom?
In 1985 in Bombay by Mr. Jaikumar Gupta, who remains Chairman & Managing Director. The company is family-owned and professionally run.
Is Best Roadways a broker or an asset owner?
An asset owner. It owns its trucks, manufactures its own steel container bodies, staffs its 63 branches and operates its own warehouses at JNPT.
How many branches does Best Roadways have?
63 branches pan-India, with the highest density in Delhi NCR (head office plus 13) and Mumbai (corporate office plus four, including the Dronagiri JNPT hub).
Which industry is Best Roadways strongest in?
Chemicals and agrochemicals (about 600 accounts), followed by building materials, metals, packaging and FMCG.
Does Best Roadways handle pharma and cold chain?
Yes — 275 pharma, healthcare and life-sciences accounts served, with 20' and 40' reefer configurations for temperature-controlled loads.
What is the minimum load for FTL with Best Roadways?
There is no minimum tonnage — FTL is priced per trip for the vehicle you book, from a 1 MT Tata Ace to a 50 MT hydraulic-axle trailer. Loads under about 5 MT are usually cheaper as PTL.
Are the trucks owned or hired from the market?
Best Roadways owns 810 vehicles with 465 on its own RC register and 2,700+ approved attached vehicles for peak capacity. An owned vehicle is placed first; market capacity is vetted and used only when a lane requires it.
Do you handle EXIM container legs?
Yes. Export and import container haulage to and from JNPT, Mundra and other gateways, plus destuffed deliveries from the bonded warehouse at Dronagiri.
How is PTL priced?
Per kg or per cubic metre, whichever is higher for the consignment, plus any pickup or delivery leg you choose to include.
Which routes do you run PTL on?
On BRL trunk routes between its 63 branches — the Delhi NCR, Mumbai, Gujarat, Punjab-Haryana, Rajasthan, Madhya Pradesh, Bengal-Jharkhand and southern corridors. PIN code to PIN code delivery is available.
Is Best Roadways TfS or EcoVadis rated?
Yes. Best Roadways is EcoVadis rated and assessed under Together for Sustainability (TfS), the chemical industry's joint supplier-sustainability programme, and holds ISO 9001 certification.
Can you move liquid or temperature-controlled chemicals?
Yes. The 37-configuration fleet includes 20' ISO tanks, flexi-tanks and 20'/40' reefers alongside closed-body containers.
What is a customs bonded warehouse?
A warehouse licensed under the Customs Act where imported goods can be stored without paying duty until they are cleared for home consumption. Duty is paid only when — and only on the quantity — you release.
How far is the warehouse from JNPT terminals?
The mother warehouse at Dronagiri sits directly opposite the terminals; the Grade-A Khoproli facility is minutes away in Best Logistics Park, Navi Mumbai.
What do I need to track a Best Roadways consignment?
The 12-digit E-Way Bill number and the vehicle registration number, both printed on the lorry receipt (LR). Enter them on this page, call Riya, or send the LR number on WhatsApp to +91 95949 64689.
